Description
Responsible for the overall leadership, governance, coordination, and successful delivery of the services and initiatives. The Program Manager will ensure that all workstreams, service requests, managed services, staff augmentation assignments, and project-based initiatives are delivered in accordance with agreed scope, priorities, timelines, budgets, quality standards, contractual commitments, and service levels.
Responsibilities
Program Leadership and Direction Provide overall leadership and accountability for the delivery of Data and Analytics Master Services Agreement. Translate client’s strategic objectives and approved initiatives into an integrated program roadmap, delivery plan, priorities, and measurable outcomes. Maintain a consolidated view of all projects, managed services, service requests, and planned initiatives. Act as the senior point of contact for program decisions, stakeholder coordination, and escalations. MSA and Contract Management Ensure that all services are delivered in accordance with the MSA’s contractual, commercial, quality, and service-level requirements. Oversee the preparation, estimation, review, approval, and mobilization of service requests, work orders, and statements of work. Monitor contractual deliverables, milestones, acceptance criteria, financial consumption, invoicing, and remaining contract value. Manage scope changes and coordinate contractual matters with malomatia’…
Requirements
Bachelor’s degree in information technology, computer science, engineering, data management, business administration, or a related discipline. Project or program management certification such as PMP, PgMP, PRINCE2 Practitioner. Agile certification such as PMI-ACP, SAFe, Scrum Master. IT service-management certification, such as ITIL, is desirable. Data management or governance certification, such as DAMA CDMP, is an advantage Knowledge and Skills Strong knowledge of enterprise data management, data architecture, data integration, data quality, data governance, business intelligence, and advanced analytics. Understanding artificial intelligence, machine learning, generative AI, DataOps, cloud or hybrid data platforms. Program planning, governance, financial management, risk management, and stakeholder management skills. Ability to manage both agile and traditional delivery approaches within a complex program. Excellent leadership, negotiation, decision making, and conflict resolution ca…
Skills
Structured skills are not available for this job.
Review the requirements and match analysis for the skills mentioned by the employer.